I am short of words, I just keep reading your question and I don't know what to answer with.
Because here, you are asking two questions: why and solution
It baffles me, that I even will like want to question myself, where has these people kept there thinking.
Infact, it is when I send a message that the person will need to reply with how far or long time. Not until I find my way back to ask if he or she gain something from it.
It happens in the church too, when people hear the arrangements of vocabulary in sermons, they applaud. When hymnal song with forgiveness theme is sang, you see people rejoicing and dancing. Always odd responses.
The head to think has been blocked, their eyes to see has been dimmed.
I come to think, when Jesus said they shall see and not perceive, they shall hear and not understand.

